What is a Sales Presentation?
Your selected resort will schedule a time while you are visiting the resort to participate in a preview presentation of all of the resort’s amenities & benefits. You are not under any obligation to purchase anything; however, you must attend the 90-minute presentation. The preview is fun, informative, and a mouthwatering breakfast comes aside with it.
Can we add nights to our package?
You're able to book from 5 nights, which is what we recommend, but if you feel like staying the full week, you can add up to 7 nights, 8 days total, after purchasing your 5 nights-stay!
What number can I use to reach an agent?
Simply call
1 888 987 2977 and we will redirect you to the contact options we have available.
How do we arrange our complementary transportation?
As easy as sending your flight information to
info@fridatravel.com
How long after purchasing do we have to use our vacation package?
For your convenience, each of our resort destinations allows you up to 12 months from the date of purchase to travel and enjoy your package. Of course, our nights are subject to availability, so we always recommend calling us first before purchasing the plane tickets!
How many vacation packages can I purchase?
Even though we would love to share this more than once, these vacation packages are one-time-only deals.
Can more than one couple/family travel together?
Absolutely! Up to two families are allowed to travel over the same dates and destination using this fantastic deal! Bringing a third one to your party won’t be possible, because, unfortunately, groups are not eligible for these promotions.
How many people fit per room?
The rooms we provide with the promotion are Studio Units and can accommodate up to 4 people.
Are flights included?
Flights are not included in the price. The cost covers accommodations for 2 adults, All-Inclusive for 6 days and 5 nights and non-the-less complementary one-way transportation from airport to the resort.
What if I forget my credit card?
Unfortunately, we won't be able to proceed with your check-in due to the fact that a voucher is opened at the time of your arrival.
What if I forget my ID?
For your security and the security of the resort, we wouldn't be able to proceed with your check-in, due to the fact that it wouldn't be possible to verify you're the couple who purchased the vacation package! So make sure this doesn't happen to you.
What if my partner and I don't have matching IDs?
No worries! A scanned document with both of your names on it having the same address can work just fine, in case your ID's have different addresses.
What if I don't want to go to the Sales Presentation?
Since the discount is offered to you in appreciation of 90 minutes of your time with us, not attending to the presentation would make the resort charge the full rack-rate at that moment.
What if I don't meet the qualifications, but I want to travel with a couple of friends who do?
This can work just fine! Tell your friends to book with us as soon as possible and you can tag along on an additional room on that same reservation at a fantastic price!
Can I transfer my package if I can't go?
Our packages cannot be transferable, unfortunately. So we encourage you to call us and try to change the dates to a time that's more convenient with your schedule.
Can I cancel my vacation package?
Due to the non-refundable nature of this package, we encourage you to call us and try to change the dates to a time that's more convenient with your schedule.
Can I give a down-payment?
Be our guest! $99USD Down-payment option is an option for you now.
Can I travel without my spouse?
Single/divorced/widowed women can use the promotion with no issue. Separated ladies or married ladies traveling without their spouse are not eligible for this promotion. Single men or men traveling without their spouses, unfortunately are not eligible for these promotions.
What if there are three couples in our party?
Only two couples/families traveling on the same dates and destination are allowed. Three or more couples/families are considered a "group travel"
What if I don't qualify at the time of my arrival?
Unfortunately, you would be losing the discount and charged the rack-rate.
What if I don't have bank Credit Cards?
Then, we can't proceed with the reservation at this point. Make sure that you’re using credit cards and they do not have any additional brand logos on them. Credit-debit cards, debit cards, check cards are not allowed either.